mob. +61 (405) 411439 ● tel. +61 (3) 96500757 ● email: alen.siljak@gmail.com

89 Wellington Parade South ● East Melbourne 3002 ● Australia

 

ALEN ŠILJAK

Key Qualifications

  • IT Consulting
  • Solutions Architecture
  • Full SDLC scope
    • System Analysis and Design,
    • Application/Database Development
    • User documentation and manuals; user training
  • 14 Years professional experience
  • Finance, Banking, Taxation, Wagering, Utilities, Government, Military
  • Microsoft .Net Framework
  • Database design and administration (Microsoft SQL Server)
  • Web Development (IIS, ASP.Net, jQuery, Java, PHP)
  • Software Development for Windows Mobile devices

Professional experience

January 18, 2010 - current

Solutions Architect, Victoria Electricity

Melbourne, Australia

Solutions architecture.

Position description available here.

October 1, 2009 - January 15, 2010

.Net Developer/Team Lead, SportsBet

Melbourne, Australia

After Sportsbet acquired IAS, I was assigned a team lead position in the integration project. My team developed the business layer for the overall system, providing the service to the web site as the main interaction with clients. Also worked on setting up coding standards and integration unit testing.

Technologies used: VB.Net, WCF.

Product web site: www.sportsbet.com.au. Peak performance in 2009 reached 17,500 concurrent users online.

February 18, 2008 - September 30, 2009

Senior Analyst Programmer (ASP.Net), International All Sports

Melbourne, Australia

IAS was the first licensed international bookmaker publicly listed company on ASX, with annual turnover in excess of $1.2 billion. Web sites and online services handle millions of hits on a daily basis. Very dynamic environment, operating 24 hours, 365 days a year. Business includes casino, racing, and sports betting. Peak web traffic amounts to 25,000 bets an hour, placed by 237,000 visitors, handled during the Melbourne Cup Day.

My duties included working with business, gathering and understanding requirements, adhere to specifications, work independently, and deliver quality product. I performed Software Development and Web Development tasks. Wrote functional and technical specifications for new projects. Maintained contact with external data providers and consumers, overseeing and maintaining the Feeds data web services, Banking Services, Configuration service, and web applications. As a member of the Technological Panel, I reviewed most IT decisions for technical viability and recommend the best methodologies and technologies to use. Developed Proof-of-Concept and demonstration projects of the latest technologies available on the market. Analysis of the new technologies and their implementation within the organization, streamlining the business processes and providing benefit to the organization. Standardization of the technologies and technological processes within the company. Upgrade of existing systems to new technologies. Introduced and implemented Enterprise Architect, SharePoint 2007, TFS 2008, and .Net 3.5.

Business Analysis, improvements of the existing business processes and technologies. Introduced Enterprise Architect as the architectural tool to the business. Greatly enhanced the business layer in the software system. Designed and implemented a universal Configuration service.

Performed Research & Development. Produced technical documentation, diagrams, manuals, wiki pages, user documentation, client documentation. Used MSF approach to development. Extensive use and setup of virtual environments.

Web Development done using Microsoft .Net Frameworks (1.1, 2.0, and 3.5), Javascript, jQuery, Web services, SharePoint 2007, Team Foundation Server 2008, Visual Studio (2003, 2005, 2008), Windows Communication Foundation, ADO.NET Entity Framework, Microsoft SQL Server (2000, 2005, 2008), BizTalk, virtual environments (VMWare, VirtualPC and VirtualBox), Trac, SVN.

Products I worked on: www.iasbet.com, www.canbet.com, feeds.canbet.com, feeds.iasbet.com.

February 15, 2005 - December 31, 2007

IT Expert, Customs and Financial Assistance Office of the European Union (CAFAO), European Commission / EuroCustoms

Banja Luka, Bosnia and Herzegovina

Being a part of the advising mission of the EU in BiH I worked on developing and implementing information systems for Indirect Taxation Authority (ITA), which collects all indirect taxes in the country. The systems include VAT, Customs, and Excises (See Alice). My contribution as an expert was in areas of

 

The work included complete SDLC, from analysis of the existing procedures, design, development, implementation, and maintenance of a large system. Extreme Programming principles were practiced in software development, with focus on unit testing and refactoring. Development environment: Microsoft .Net (1.1, 2.0, 3.0, 3.5) Visual Studio .Net (2003, 2005, 2008), Microsoft SQL Server (2000, 2005), ComponentOne and Infragistics components, Unit Testing, and additional development tools.

November 3, 2004 - January 30, 2005

IT Consultant, USAID / BearingPoint / Ministry of Trade, Iraq

Company Registration System of Iraq

Worked as a part of a small development team to build the Company Registration System for the Ministry of Trade of Iraq to automate and streamline the operation. Complete lifecycle of the Software Development process involved business process analysis and modeling, use-case modeling, system design, implementation, deployment, producing the user and technical documentation.

Technologies used: Enterprise Architect, Microsoft dotNet platform, Microsoft SQL Server 2000, and a range of additional custom-made and third-party software products. The solution produced was a three-tier software system. It included different types of database replication, and was multilingual, including support for Arabic and Kurdish languages with right-to-left reading order.

I have also developed a prototype of Central Register System using ASP.NET (C#) and SQL Server 2000. Concept demonstrated Forms Authorization, Roles Authentication, database storage, Stored Procedures, Web Services, WS-Security.

October 1, 2003 - June 30, 2004

IT Specialist - Advisor, USAID Banking Supervision / BearingPoint

Permanent position, Bosnia and Herzegovina

Performed System Analyst tasks in creating a unified central banking database for the banking regulatory institutions at the state level. The project goal was establishing and helping the Banking Agencies in BiH.

I was also involved in contacts with other internationa organizations in relation with the Information Systems issues on behalf of the project.

March 15, 1999 - September 30, 2003

Application/Database Developer, USAID Business Finance - Bearing Point (former KPMG-Barents Group LLC) / USAID

Permanent position, Bosnia and Herzegovina

USAID's Business Finance Program was the largest lending program in the country that started the Bosnian economy. With US$250 million in loans, the project started at a time when no commercial bank sector existed. My main responsibility, being the only software developer, was the full life-cycle of a Client Management Information System (CIMS). Other responsibilities included database design and operation of Microsoft SQL Server 2000 with replication between five offices throughout the country; analysis, design, development, and administration of all software applications used within the project; user education and support. Conducted a lot of research and development. Tools used:

 

Also provided support for Bearing Point expatriate staff in the area, providing assistance with VPN and settings for web-based applications.
Worked in international environment.

July 13, 1998 - March 15, 1999

Assistant PTT Liaison Officer, SFOR/NATO Headquarters

Permanent position, Sarajevo (Theater of Operations: Bosnia and Herzegovina, Croatia)

Maintained relations of NATO SFOR mission HQ with local technical and telecommunications providers in the region; document translation and simultaneous interpretation at meetings on technical issues between SFOR officials and local government and business representatives in Bosnian, Croatian, Serbian, and English languages. Used office software, internet softwa e, desktop database (MS Access) to develop a database for use within the unit. Worked in international environment, military.

May 1997 - August 2, 1998

System Administrator, Avaz doo

Permanent position, Sarajevo, BiH

Performed Windows NT System Administration (user accounts and groups, network shares, printer management, internet / direct modem communications). Programming scripts to simplify the tasks and helping other personnel conduct their daily duties. I helped the employer to reduce and keep costs low while maintaining the entire system of the newspaper company running.

Technologies used: Windows NT Server, Windows NT, 95/98, and DOS workstations, specialized Reuters software for satellite media distribution, desktop publishing software, drawing and imaging graphics software, text/office software, internet tools.

May 1997 - August 2, 1998

DTP Operator, Avaz doo

Permanent position, Sarajevo, BiH

Worked in a Desktop Publishing studio of the largest Bosnian daily newspaper and periodicals publishing company. DTP and graphics software were used, namely: Quark Xpress 3 and 4, Ventura Publisher, Photoshop 4 and 5, Corel 5, 3D Studio MAX, various font utilities, positive and negative image scanners.

1997

Hardware specialist, Whitefield Computer Center

Permanent position, Sarajevo, BiH

My responsibilities were servicing the computer equipment and preparation of new computers for sale. WCC was the first and largest HP partner in BiH, offering the distribution and support of HP equipment as well as sale and support for first Bosnian brand name computer, thus having a high turnover of equipment.

August 1995 - May 1997

Crypto Operator

Permanent position, Sarajevo, BiH

Served in the Army Signals Battalion, Digital Communications unit. Worked with digital communications and data security hardware and software. Earned the rank of Sergeant.

Projects

October 2009

Micra Indonesia (www.micra-indo.org)

Volunteer work for a microfinance organization in Jakarta. Providing advice and consulting help setting up a small office system, backup procedures, security.

September 2009

Palmera Projects (www.palmeraprojects.org)

Volunteer work for a humanitarian organization operating in Australia and Asia. Web site administration, content management, user administration, and collaboration setup. Linked Westpac payment processor for donations.
Web site is set up using ExpressionEngine CMS with PHP as the backend, and wiki/collaboration site using Atlassian Confluence.

July 2009 - October 2009

Astonishing Cards (Australia) Pty Ltd (www.astonishingcards.com.au)

Melbourne, VIC, Australia

Created an online greeting card editor, replacing Flash with HTML, CSS, and JavaScript. The editor allows customers to create and manipulate the content of greeting cards online and then renders the content of the card into PDF for professional printing.

Technologies used: Windows Server 2008, IIS7, jQuery, HTML, CSS 2.0, C#, ASP.Net.

January 2006 - October 2006

Software Developer, NetroStar Inc.

Miami, FL, USA

Created web applications with ASP.Net, AJAX technologies, CSS, SQL Server:

Windows Forms applications:

 

June 1, 2005 - September 30, 2005

IT Expert, Company Registration System, Pedro Souss Inc / BearingPoint / Ministry of Trade, Iraq

Performed maintenance of the Company Registration System for Iraq, including maintenance of the reference data, bug fixing, implementation of the additional requirements.

MS Windows 2003, IIS, dotNet platform, web application, SQL Server 2000.

September 2004 - October 2004

Sesame - Desktop Password System

Software Project, Sarajevo, BiH

Developed a password manager program, implemented in C#. It automatically searches for the password combination to enter to the active window. Program can securely store many passwords for Internet sites and programs, and fill them in automatically into the appropriate fields on the screen.

Uses Windows Keyboard Hooks, XML, SQLite, SHA1 and Rijndael hashing and encryption. A similar application was developed using Rational Unified Process with Enterprise Architect and Borland Delphi, Windows API, encryption (Rijndael), XML, Windows Hooks.

August 2003

IT Specialist - Advisor , USAID Banking Supervision Project

Analysis, Bosnia and Herzegovina

Performed an initial analysis of the IT systems in Banking Agencies of Bosnian entities, Deposit Insurance Agency of BiH, and the Central Bank of BiH for the USAID's Banking Supervision Project. The analysis included all aspects of computer systems: hardware, software, human resources, communications.

October 2002

Internet Cafe "Enigma"

Private enterprise, Sarajevo

Started an internet cafe business in Sarajevo. Complete setup from the ground up was performed. Set up secure workstations and servers. Created software for administration of users and services. Installed the web server and services online. Used Windows 2000 Advanced Server and Windows XP Professional, Microsoft Internet Information Server, Sygate Personal Firewall Pro, Visual Studio .Net, XML, SSL, Active Directory, group policies, Microsoft Internet Security and Acceleration Server, NAT, Linux.

October 2002

FAMA Archives

Software project, Sarajevo

Designed software for FAMA International that browses through the agency's archives of poll performed during the war 1992-1995. The software and the data are to be distributed to several large libraries, including the Library of Congress (USA). Technologies used are Microsoft Visual Studio .Net, XML, MDB database. Custom data importing tools were created and used for data import into XML database format used within the application.

July 2002 - October 2002

Stock MARket Trader

Software project, Sarajevo

Developed a software package for stock broker businesses. The application developed was used on a day-to-day basis within a few brokerage companies in Sarajevo. The application was initially built with VB.Net and then recreated in C#.Net. Technologies used: Microsoft SQL Server, Visual Studio .Net, custom-made controls, XML, cryptography.

June 2002

Internet Cafe "Vision"

Setup, Sarajevo

Installed and set up ten workstations and a server in an internet cafe / games club. Main aspect is security of workstations and protection of the system. (Windows 2000 workstations, policy settings, firewall, router, NAT, file sharing).

March 2002

Application/Database Developer, USAID Bosnia and Herzegovina

Project, Sarajevo, BiH

Developed a helper application/database to be used within the accounting department of USAID BiH. Technologies used: Microsoft Access (2002), Visual Basic 6.

January 2002

Fundamentals of Accounting for Microfinance Managers, Microfinance Center

Training course, Poland

Adapted and translated, from English into Bosnian language, the material for "Fundamentals of Accounting for Microfinance Managers" training course.

October 2001

Application/Database Developer, Team Consulting doo / Media Center

Project, Sarajevo, BiH

Developed the database and client application for the Media Center in Sarajevo. The database supports multiple languages and is used for storing the information on newspaper articles published in Bosnia and Herzegovina. It also stores scanned images of newspaper articles. There is the www interface for previewing the articles online.
Tools used: MSDE 2000, MySQL, ODBC, Visual Basic 6, FTP server and other.

March 2001

Grant Tracking system, Team Consulting doo / Open Society Fund BiH

Project, Sarajevo, BiH

Developed Grant Tracking System for use in Open Society Fund in Bosnia and Herzegovina. The software includes database and reporting capabilities and is used to manage different sub-projects and distribute and track the goals and budgets. Main tool used were SQL Server 6.5, Visual Studio 6, custom-created ActiveX controls, Crystal Reports, Windows Reports.

January 2001 - July 2001

System Administrator, EU PHARE Extension Services Project

Part-time position, Sarajevo, Bosnia and Herzegovina

Provided system administration services, to include maintenance of telephone (PBX, and network) and computer (network, software and hardware) systems. Built Local Area Network and provided Internet acces via proxy.

October 2000

Linux Trainer, Team Consulting doo, Siemens

Project, Sarajevo, BiH

Provided a training in X Window system and Linux operating system for Siemens engineers.

September 2000 - January 2001

System Administrator, Agricultural Strategic and Programming Unit (ASPU) EU PHARE Program

Part-time position, Sarajevo, BiH

Installed and administered computer and telephone network, including both the software and hardware, for an aid project.

June 2000

Assistant-Interpreter, Microfinance Center

Project, Poland

Adapted materials for "Microfinancial Analysis for Microfinance Institutions" course, to be held in Bosnian language.

May 2000

Software Developer, National Gazette CD, Team Consulting doo

Project, Sarajevo

Developed a search applet in Java for searching through indexes on the CD ROM in three official languages in use in Bosnia and Herzegovina. Also programmed in JavaScript and HTML.

1992 - 1993

Radio Operator

Sarajevo

As a radio amateur (HAM), I was a member of a club in besieged Sarajevo. Connected people to their families outside Sarajevo and around the world, sent and received news to/from the city. Operated Personal Computers to store personal messages and news, UHF and HF radio equipment, using SSB and telegraphy (Morze code) to communicate.

Qualifications

January 2001 - May 2004

Bachelor of Science in Computer Studies, University of Maryland, European Division

Four-year course. GPA 3.825. Dean's List postings in Term 5, 2000/2001; Term 2, 2001/2002; Term 5, 2001/2002; Term 5, 2002/2003; and Term 2, 2003/2004.

 

September 1994 -
October 1995

Studied at the University of Sarajevo, Faculty of Economics, IT Management section.

   

September 1990-
June 1994

Attended secondary school in Sarajevo - IV Gimnazija, section Computers, educational profile Programmer. Completed with excellent grade.

 

Honor Societies

Membership in Phi Theta Kappa.

   

Australian PR Visa

Hold an Australian Permanent Residence Visa.

Diving

Diver P1 *, CMAS international certificate.

Driving License

Valid driving license, categories 'motorcycle' and 'car'.

First Aid

First Aid tests passed in school, military, and during driving/riding tests.

Radio Amateur (HAM)

Licence class C.

 

Languages

Bosnian - native

English - fluent (October 2000 TOEFL score: 660, TWE score: 6)

Croatian - fluent

Serbian - fluent

German - basic

Publications

1997

After intensive usage of Linux operating system, wrote "Introduction to Linux" series and a couple of articles about Linux for "read.me" e-zine, which was published on World Wide Web. The texts are used by Bosnian Linux Users Group.

other activities

2009

Web development: GoogleApp development with Java EE; AppJet web development with server-side JavaScript. CSS styling.

2008

Hobby Google App Engine development, Facebook development.

April 2006

Joined diving club Buk, Banja Luka. Passed CMAS diving exam.

April 2004

Joined Motorcycle Club "Walter", Sarajevo.

October 1999

Practicing aikido with clubs "Osnivac", "Morihei", and Ki-aikido club "Centar", Sarajevo.

1992-1995

Played drums in a couple of local bands.

Member of HAM (radio amateur) club "Novi Grad" (4ENG). Earned license class C.

1988 - 1990

Member of Radio-Amateur Club "Mladost" Bihac. Took part in all sections activities, including UHF/VHF and HF radio (both SSB and CQ), computer programming and communication (packet radio), and Amateur Radio-Goniometry.

   

Sports

Motorcycling, mountain-biking, alpinism, rafting, skiing, diving.